Project Management    

Service Teams Manage your Project

At Ingersoll Paper Box,we’re committed to providing our customers with the best possible folding cartons, backed by exceptional service. The IPB service team includes experienced managers and personnel, many of whom have been with the company more than 20 years.

Each of our Sales Representatives are supported in the office with a designated Customer Service Representative who works closely with their accounts. A Job Coordinator is also assigned to each new project and follows its progress through production. Before productions starts, this team-including machine operators, structural and graphic designers, meet to discuss the customers package requirements, quality concerns and delivery scheduling with the operating personnel who will be involved in the job. This total involvement approach assures that no details are overlooked from receipt of your artwork to shipment of finished product from our dock.

Once shipped, the team conducts a post production analysis of each order. To ascertain if there are opportunities for cost savings and improved delivery are identified for future orders.

Technical Resources

Computer systems enhance our entire operations from ordering of materials, through to the shipping of finished cartons. We are able to quickly provide customers with inventory and shipment updates as well as order forecasting and design development information through our networked manufacturing scheduling system.