Project Management    

From Start to Finish: Service Teams Manage your Project

At Ingersoll Paper Box, we’re committed to providing our customers with the highest quailty folding cartons, backed by exceptional service. The IPB service team includes experienced managers and personnel, many of whom have been with the company more than 20 years and who are all committed to quality.

Each of our Sales Representatives are supported by a designated Customer Service Representative who works closely with their accounts. A Job Coordinator is also assigned to each new project and follows its progress through production to shipment.  Before production starts this team, including machine operators, structural and graphic designers, meet to discuss the customers package requirements, quality concerns and delivery scheduling with the operating personnel who will be involved in the job. This total involvement approach assures that no details are overlooked from receipt of your artwork to shipment of finished product.

Once shipped, the team conducts a post production analysis of each order. To ascertain if there are opportunities for cost savings and/or delivery improvementsfor future orders.

Technical Resources

Continous investment in technology allow us to quickly provide customers with inventory and shipment updates, as well as order forecasting and design development information through our networked manufacturing scheduling system.